Returns accepted within 30 days of purchase for unused products with intact packaging and labels.
Exchanges are not an option; returned products will be fully refunded, allowing for reordering
Damaged, Defective, or Wrong Order:
Do not remove tags or unpack damaged items. Contact orders@raeaofficial.com with details and visual evidence.
Return Options:
1. Postal Service (postage by customer)
2. Exchange at RAEA Retail Store (Contact orders@raeaofficial.com first before heading to store)